Disclaimer & Privacy

Disclaimer

This service is a cultural experience and emotional-support content offering. It does not constitute medical or psychological treatment. If you need professional help, please contact a qualified professional or local organization in your region.

In a crisis, please contact your local emergency number or a crisis hotline — professional support takes priority over this service's content.

Privacy (GDPR-oriented)

• We do not store your original messages. Only a 16-character hash (SHA-256, first 16 hex chars) and a short de-identified snippet (≤40 characters) may be logged for quality improvement.
• Crisis-related messages are downgraded further: when a safety protocol triggers, no snippet at all is retained — only the trigger category and counts.
• Retention: logs are kept at most 90 days, then deleted after monthly export.
• No profiling, no sharing: telemetry is used only for knowledge-base growth (gap analysis, routing tuning); it is never used for user profiling or sold to third parties.
• Your session data lives only in your browser's memory for this conversation and is cleared when you close the page.